Excellent customer contact
Synergize all communication channels with the integrated Unexus omnichannel platform.
Unexus Connect
Set up your own communication platform using Unexus Connect. Opt for traditional telephony, omnichannel communication and smooth routing. A complete solution for your organization.
Unexus Connect for Teams
Want to make more use of your Microsoft licenses? Choose Teams Calling and expand your Microsoft Teams application into a full-fledged contact center with Unexus Connect for Teams.
All-in-one platform
Microsoft Teams integration
Create your contact center with Microsoft Teams and Unexus. Manage your accessibility, expand with Teams Calling and integrate Teams into your applications.
Omnichannel Contact Center
Equip your contact center for telephony, email, SMS, web chat, WhatsApp and Facebook Messenger.
Microsoft Teams calling
Set up your external telephony with Microsoft Teams Direct Routing and combine the benefits of Unexus Connect and MS Teams.
Business telephony
Upgrade your telephone switchboard to the cloud. Expand with mobile telephony, fixed-mobile telephony and fixed telephony.
360º caller information
Screen pop-up with extensive details about the caller, extendable with each application integration.
Presence management
Oversee the availability of all employees at a glance. Employees can indicate when they can process questions and who best to be on-call for customers.
Microsoft 365 integration
Option to fully operate using Microsoft 365.
Hosted in the Unexus Cloud
Choose to have us handle your hosting in our Unexus Cloud. We’re eager to add you to our list of happy customers.
Business Intelligence
To measure is to know, so data is the new gold?! Our BI template allows you to answer the questions you have about your own availability.
Customer cases
Thuisvester
Municipality of Venlo
De Sleutels
Woonplus
Waardwonen
Choose a reliable partner
We believe that innovative customer contact contributes to customer satisfaction and hence to a positive brand experience. This is why we support organizations with integrated customer contact. We are energized by implementing our intelligent platform, thereby offering organizations insight into their communication process.
