Woongoed Middelburg had the wish to replace their existing telephony infrastructure. In addition to modern professional telephony, they also wanted to set up their contact strategy for a longer period. They also wanted full integration of the telephony with its ERP software platform and a high degree of flexibility; in both scalability and functionality. Expansion of employees, services and contact channels had to be facilitated by the new solution.

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Solution

  • Unexus Connect

  • Fixed-Mobile Integration

  • Presence Management

Integration

  • Tobias AX by Aareon