Housing corporation Centrada is a housing association with almost 9.000 rental units and around 90 employees in Lelystad, the Netherlands. This housing association has a unique position in Lelystad; almost all social rental properties in the city are in their possession. They work very hard to put the customer first, and to achieve this they…

For its new telephony platform, WonenBreburg has opted for the fully integrated omnichannel platform from Unexus. With this, the housing corporation wants to improve their services to customers and make internal processes more efficient. In addition to telephony, the e-mail is also automatically and cleverly routed by the Unexus solution. The Quality Management module is…

Domesta approached Unexus to replace their telephony infrastructure with a modern professional hosted telephony solution. Fixed-mobile integration, presence management, web chat and an application link with Tobias AX were also made. Other important factors were the easy up- and downscaling of employees, services and contact channels. Unexus is flexible and can change gears quickly. Clearly…

In addition to modern professional hosted telephony, Acantus has also opted to use Unexus for fixed-mobile integration, presence management, the possibility of working from home and application links with Umbrella and Skype for Business. The up- and downscaling of employees, services and contact channels are also important elements in the Unexus telephony solution.

Woongoed GO was looking for a stable and modern professional telephony solution with, among other things, presence management, fixed-mobile integration and an application connection with Tobias AX by Aareon. In the long term, omnichannel communication is a possible addition. A high degree of flexibility is required by the housing association; both in scalability and in…

When replacing their telephony solution Woongoed Zeist wanted, in addition to modern professional hosted telephony, a fixed-mobile integration, presence management and an application link with Tobias AX. Up and down scaling of employees, services and contact channels also had to be facilitated by the new solution. To achieve those things, Unexus supplied the Unexus Connect…

A relocation triggered the need at Weller to switch their existing telephony infrastructure to a modern communication platform. Weller was looking for a modern professional telephony solution which included fixed-mobile integration, presence management, long-term omnichannel communication and an application connection with Empire by cegeka-dsa. Obviously everything had to be future-proof and have a high degree…

Dunavie has chosen to use Unexus for a modern telephony solution with a link to Tobias AX. This made it possible to work from home and have extensive mobile communication. “Personal attention and a good product. Unexus surprises the user with all the possibilities and is open to new developments.” Jaap van Beelen – Dunavie

Woongoed Middelburg had the wish to replace their existing telephony infrastructure. In addition to modern professional telephony, they also wanted to set up their contact strategy for a longer period. They also wanted full integration of the telephony with its ERP software platform and a high degree of flexibility; in both scalability and functionality. Expansion…