News

We have completed our annual audits. We are pleased to report that both ISO certifications have been renewed this year! We are incredibly happy about this, as we place great value on these seals of our data protection and quality! ISO certifications We have two ISO certifications, both of which have been renewed. ISO 9001…

Our beloved colleague, John Palm, will be retiring as of February. A significant moment for him, but a loss for us. We had to find a new colleague willing to take on the role of Manager of Support and Operations. Fortunately, the right candidate quickly emerged. Marceline de Jongh (50) has recently joined as the…

We are thrilled to announce that our omnichannel platform, Unexus Connect, has earned full Microsoft 365 certification! This certification allows us to seamlessly integrate the capabilities and functionalities of the Unexus Connect Contact Center Platform with Microsoft Teams. Immediate Benefits for CustomersDirk Stuip, CEO of Unexus, considers this certification a significant milestone in Unexus Connect’s…

Over the past years, we have been fortunate to experience strong growth. We are extremely grateful to our customers, suppliers, and partners for this! Due to the organization’s growth, effective management has become crucial. Therefore, today marks the start of our new Chief Executive Officer: Dirk Stuip! About Dirk Dirk brings extensive experience in the…

As a leading contact center solution, Unexus provides solutions for customers in the Netherlands and beyond, including the United Kingdom. Recently, we attended BAPCO, an annual event that brings together IT managers and decision-makers from police, fire and ambulance services in Coventry. This year’s event focused on AI and the integration of different applications used…

We were honored this week with a visit from the English Police Dorset Police. They have decided to fully integrate their contact center functionalities with Unexus. Especially the important 999 alarm contact center. Meet-up That is why three delegates visited the Unexus office in Baarn. They were accompanied by our English partner Getronics UK. The…

We greatly value quality and continuous improvement. This is why we wanted to comply with the NEN-EN-ISO-9001 (also called ISO 9001). This is the international standard for quality management systems. With this certificate we demonstrate that we comply with a good quality management system. What is NEN-EN-ISO-9001? NEN-EN-ISO-9001 (also known as ISO 9001) is the…

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