To jointly determine the direction of the future developments of the Unexus platform, Unexus organized a client discussion about virtual “Customer Service Assistants” for the southern region. For us this is a perfect way to stay up to date, and to ensure that what we develop fits well with the wishes of our customers. Because ultimately we do not develop the platform for ourselves but for our customers and end users. At WonenBreburg in Breda we had the pleasure of consulting with a large number of housing associations and hearing their vision of the future. We thank all present persons for their constructive contributions and express extra thanks to WonenBreburg for the extremely hospitable reception. With new ideas and energy we can get started with the further development of the Unexus platform, so that we always meet the wishes of the customer and developments in the market.